Whether you’re playing a game or working on your computer, dealing with a mouse disconnect from time to time can be frustrating. It doesn’t matter if the brand or mouse is wired or wireless; This problem can occur with any mouse for a number of reasons. So, why would a mouse keep disconnecting?
The good news is that if you are facing this problem, you can easily fix it yourself. This guide lists some troubleshooting tricks you can use when your mouse keeps disconnecting.
Why does the mouse keep disconnecting?
Most users report that the problem of reconnecting the mouse after disconnection is common when using an older model mouse using the PS/2 port, a Bluetooth mouse, or a newer USB mouse on Windows 10. This section will explore the cause of this problem. and easy-to-implement solutions.
Cause 1: Low or defective batteries
If you use a wireless mouse, a low or bad battery may cause it to disconnect and reconnect periodically. Since the batteries in most wireless mice are not rechargeable, you will need to replace the battery.
Here’s how to troubleshoot by checking the mouse battery:
- If you use a rechargeable mouse, plug it in with the correct adapter and leave it for a few minutes to recharge.
- If you try to use the mouse after a few minutes and the problem persists, try replacing the battery.
- To replace the battery on the mouse, open the battery compartment, which is usually located on the bottom of the mouse.
- Remove the old battery, insert a new one, and close the battery compartment.
Reason 2: Faulty USB
Another thing that can cause this problem could be an intermittent cable or USB port on the computer. There is no doubt that when the USB port on your computer is damaged, the mouse will either not connect or will experience this disconnecting and connecting problem. Similarly, when the mouse cable is intermittently damaged, you will face the same problem.
Here’s how to fix it by checking the mouse’s USB error:
- Try plugging the mouse into another USB port on your computer. If the problem persists, the USB port on your computer is bad.
- Try lifting the mouse connected to the computer. If it disconnects, the cable is faulty.
Reason 3: Corrupt drivers
Sometimes, this problem can occur when the mouse driver is faulty, incomplete, or outdated. Most of the time, this problem can occur if you install the wrong mouse driver during a system update. You can solve this problem by uninstalling the driver and installing an updated version from the official website of the mouse manufacturer.
Here’s how to fix problems by updating the mouse driver:
- Press and hold the Window key and then press the “R” key to bring up the dialog box.
- In the dialog box, type “devmgmt.ms” and press “Enter” to open the “Device Manager” window.
- Expand the “Mice and other point devices” option.
- Right-click the mouse listed under this option and select “Properties”.
- Go to the “Driver” tab and tap on the “Uninstall Driver” option.
- When the uninstall is complete, open your local browser and search for the driver for the brand and model of mouse you are using.
- Run the installation and download it.
- Run the driver and follow the installation process.
- Reboot your computer after the installation is complete.
Reason 4: Check the USB power management settings
Windows has a useful feature where you can turn off certain aspects of your computer to save battery life. This feature is called Power Management Settings. And sometimes, when this feature is enabled, it can even disable USB.
Here’s how to disable the mouse by checking the USB power management settings:
- Press and hold the Window key and then press the “R” key to bring up the dialog box.
- In the dialog box, type “devmgmt.ms” and press “Enter” to open the “Device Manager” window.
- Expand the “Universal Serial Bus Controller” option.
- Right-click the USB your mouse is connected to in the list and select “Properties.”
- Go to the “Power Management” tab and uncheck the box that says, “Allow the computer to turn off this device to save power.”
Reason 5: Electronic interference
Sometimes, especially when using a wireless mouse, it can get interference from other devices that operate on the same frequency. During such an interruption, you will partially lose the mouse connection to your computer.
Here’s how to troubleshoot a mouse by checking for electronic interference:
- Turn off other electronic devices around your computer, such as routers, Bluetooth speakers, AI, lights, etc.
- If the mouse randomly disconnects and stops connecting, the problem is the result of electronic interference.
Reason 6: USB suspend option is enabled
Windows USB Selective Suspend is one of its power saving features. However, this will break the connection with peripherals such as the mouse. By disabling this feature, it should get rid of the mouse disconnecting and reconnecting problem.
Here’s how to fix the mouse issue by checking if the USB suspend option is enabled or not.
- Press and hold the Window key and then press the “R” key to bring up the dialog box.
- In the dialog box, type “powercfg.cpl” and press Enter to open the “Device Manager” window.
- Go to the active power plan on your device and tap on “Change plan settings”.
- Select the “Change advanced power settings” option and find USB settings.
- Expand the USB Selective Suspend settings and set it to Disabled.
- Click “Apply” and then select “OK” to finish.
Reason 7: OS bug
Sometimes, when Windows on your computer is old and needs an update, you may face several problems with it. One could be that the mouse will keep disconnecting and reconnecting. To resolve this issue, you need to install all pending updates.
Here’s how to fix the mouse by updating its OS:
- Open the Settings app on your Windows computer.
- Tap on the “Update and Security” option.
- In the “Update & Security” menu, tap the “Windows Update” option and the “Check for Updates” option.
Final Thought
So, that’s all about it! Whenever you experience your mouse disconnecting and reconnecting, try using one of the troubleshooting tips shared in this article. If your mouse isn’t damaged, one of the troubleshooting tips should solve the problem.